Meetings & Events

Meetings & events allow us to share The Clermont with a large group of connected people. Our spaces need to facilitate groups joining for a single cause. They need to be calm and flexible.

Speed of communication & action is imperative. It is our role to provide assurance that they’re in good hands. Our spaces are flexible and so are we to make sure every meeting & events feels bespoke and personal to that customer and their guests.

  1. M&E Service
  2. Room Set-up
  3. Food & Drink

M&E Service

  • Rooms should be set up minimum 30 minutes before an event.
  • Tech & AV setup and the call should be tested before each meeting
  • Team members are stationed where hosts and guests arrive to meet and greet and direct them to the right space
  • The days schedule of meeting and events is displayed on a digital screen in the hotel lobby, or other appropriate location
  • Host are given a room key and a call button to press when assistance is required during their meeting
  • When it comes to allergies or dietary requirements, we’re always as flexible and accommodating as possible
  • Working lunches are delivered by the team at the requested time, with food containing potential allergens or special dietary requirements clearly labelled and noted to the meeting host or organiser
  • Team members clean and clear the room when groups take a break or lunch
  • If the room is occupied, the team member must be as quiet as possible when entering and leaving the room
  • Meetings taking place over multiple days need rooms tidying – all working material should remain in place
  • On departure, the host or organiser are asked for live feedback, and guests are signposted to the bar or restaurant where appropriate

Room Set-up

  • The following is provided for meetings:
    • 1 glass person
    • 1 bottle of water per 4 people
    • 1 sweet jar per 8 people

These are placed in the middle of the table, appropriate to the room set-up.

  • A stationary box is provided, containing:
    • 10 Clermont pens & notepads
    • 2 flip chart markers in different colours
    • 2 highlighters in different colours
    • 2 packs of post-its in different colours
    • 1 pair of scissors
    • 1 pack of white tack
    • 1 stapler, fully loaded
    • 1 box of paper clips
    • 1 multiport USB charger
  • The following presentation tools are available for meetings:
    • Whiteboard (where available)
    • Flipchart and stand
    • TV screen or project and screen
    • Small speaker

Food & Drink

  • All spaces including complimentary bottled water and jars of retro sweets
  • When lunch is served in the room a food menu should be placed on the sideboard or credenza unit, indicating food allergens
  • If tea and coffee service is available, this includes:
    • Bean cup coffee including a decaffeinated option
    • Hot water and 6 types of tea bag – English breakfast, earl grey, decaffeinated tea, green tea, peppermint, and a fruit tea
    • Brown & white sugar should be available as well as sweetener
    • Jugs of dairy milk and a dairy-free alternative should be available with clear labelling
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