OTA/3rd Party Sites

The Clermont brand will also be represented on third party platforms. This page details the best way to represent the brand when customisation is limited.

Overview

High quality, relevant imagery. Functional but warm messaging. This is all about doing the basics brilliantly.

Booking.com Example

How We Sound

Guests have a hierarchy of importance here. Firstly, they need information. Quickly. Where is it? What’s included? Secondly, a feel for the hotel. What experience can they expect? So a subtle lean towards our more direct tone is required here.

Hotel Descriptions

Using Photography

The photos don’t need to show every corner of the hotel, but should create a sense of atmosphere whilst adhering to our photography guideline.

Aim for 10 - 15 photos

Please read the OTA guidelines and check the gallery. Under no circumstances, should CGI images be used – these images should show the real product/offering of a stay. Any questions about missing photos should be directed to xxx@theclermont.co.uk.

Third Party Sites Don'ts

When supplying assets for third party sites, avoid these common errors

Don’t write uninspiring and unhelpful descriptions

Don’t use user-generated photography

Only use the supplied logos for OTAs

Don't use CGI imagery on OTAs

Final Check

If there is something on this list you are unable to check, get in touch with our brand manager at xxxxx@glhhotels.com

Ready to go!